FAQ - FREQUENTLY ASKED QUESTIONS

Bookings can be made online easily, just click here (https://www.upoddubai.com/book-now)Or click Book Now from menu.

Once you select the studio and the package. In the next window, you will see available slots. If in case your required slot is not available you can try in our 2nd studio.

If you cancel your session before 24hrs, we will refund 50% of the booking amount. After that we can’t refund any amount as it is complete loss of hour for us. For rescheduling you must inform us 48hrs prior to your session for free rescheduling. You still can reschedule until 24hrs prior to your session at an extra charge of 200 AED. After that we can't reschedule as we won’t receive any booking for that slot.

First it depends on the availability, in case the next hour slot is empty. So you can continue with extra payment based on your booking package.

We are open 8am to 11am 7 days a week.

Yes we have free parking. But depends on the availability.

Yes we have operators in both our studios. They will setup everything before your session.

Yes you can make changes but with the available props only and time spend during setup will count under your booking period. For major changes you must book at least 2 hour package.

We use three Sony FX30 per studio.

We use four Shure SM7B per studio.

If you will bring your own SD cards, you will receive your files instantly after the session. For receiving files within 24 hours from our side you have to pay extra charge of 100 AED. If you can wait for 2 working days you will receive your files without any extra charge.

Yes, choose either Standard or Premium package. In both packages you will receive edited podcast.